Conflict Resolution Training at your venue anywhere in the UK
Conflict Resolution Refresher Training Course Benefits:
By the end of this Conflict Resolution Training course delegates will be able to:
- Identify Key Triggers that can cause conflict
- Learn how to de- escalate aggressive people
- Learn how to diffuse volatile situations
- Proven step by step techniques for dealing with difficult circumstances
- A blueprint for dealing with potentially violent scenarios
Conflict Resolution Refresher Training Course Overview.
Have you been on a conflict resolution course over two to three years ago?
Do you think you could benefit from learning about the latest legislation and practising your skills and techniques?
The Conflict Resolution Refresher Training is for anyone who has attended a Conflict Resolution Certificate level course within the last three years and requires an update on their skills and knowledge this subject area.
The NHS body, CFSMS, states that employees should attend refresher training every three years.
GoodSense Training would recommend regular refresher courses to ensure employees are kept up to date with legal changes that may affect them and to ensure their skills are maintained.
Reviews from people who have attended our courses
“Excellent training – very understandable and informative – enjoyable”
Training course aims:
Conflict Resolution Refresher Training is for anyone who has attended a Conflict Resolution Certificate level course within the last three years and requires an update on their skills and knowledge this subject area. The course reviews and practices the skills of delegates and provides an update on any legal changes that may be of relevance to the delegates.
The Conflict Resolution Refresher programme is a half to one day duration and on completion all delegates receive a Certificate in Conflict Resolution accredited by GoodSense Training.
Course objectives:
At the end of the course, delegates will be able to:
- Have examined their current level of knowledge regarding conflict resolution by way of a self-assessment test.
- Have re-visited impact factors and warning and danger signs using a work based case study.
- Have explored the tools available to them that can assist in the resolution of a conflict.
- Have experienced the impact of physical stance and positioning on their personal safety during an incident.
- Be able to recognise and understand the stages of a conflict as it may occur.
To find out more information about our course you can download the pdf below, you can contact us or speak to one of our friendly advisors on 0113 258 0035
