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Conflict Resolution Training for Door Security Staff
Managing Difficult People in Hospitality Training for Hotel and B&B Staff
Conflict Resolution Training for Ambulance Crews
Conflict Resolution Training for Secondary Healthcare Professionals

UK Specialists in Conflict Management Training & Personal Safety Training


Tel: 0845 576 0035
GoodSense Conflict Resolution Training helps you to make sure your staff remain safe at work and have the confidence, skill and understanding to prevent and manage difficult situations.

Physical Intervention

Physical Intervention training

Ranging from one to three days, our programme of BTEC Level 2 physical intervention training courses are designed to diffuse and control physical and potentially violent situations across a range of settings.

We currently run the following courses:

  • Accredited Level 2 Intermediate Award in Disengagement and Non-restrictive Physical Intervention Skills (QCF) – Security
  • Accredited Level 2 Intermediate Award in Disengagement and Non-restrictive Physical Intervention Skills (QCF) – Young People and Vulnerable Adults
  • Accredited Level 2 Intermediate Award in Disengagement and Physical Intervention Skills (QCF) – Security
  • Accredited Level 2 Intermediate Award in Disengagement and Physical Intervention Skills (QCF) – Young People and Vulnerable Adults
  • Positive Handling
  • Blended Positive Handling
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  • Conflict Resolution Training

    • Level 2 Award in Conflict Management
    • Conflict Resolution Training
    • Conflict Resolution Refresher Training
    • Conflict Management Training
    • Dealing with Conflict on the Telephone
    • Managing Challenging Behaviour Training
    • Conflict Management Training for Mental Health and Learning Difficulties
    • Prevention and Management of Violence and Aggression (PMVA) – Low Risk
    • Prevention and Management of Violence and Aggression (PMVA) – High Risk
    • Managing Challenging Behaviour (Elderly People) Training
    • Managing Challenging Behaviour in Schools Training
  • Breakaway and Self Defence Training

    • Breakaway and Self Defence Training
    • Level 2 Intermediate Award in Breakaway and Self-Defence
  • Physical Intervention and Positive Handling Training

    • Level 2 Intermediate Award in Disengagement and Non-Restrictive Physical Intervention Skills (QCF) – Security
    • Level 2 Intermediate Award in Disengagement and Physical Intervention Skills (QCF) – Security
    • Level 2 Intermediate Award in Disengagement and Physical Intervention Skills (QCF) – Young People and Vulnerable Adults
    • Level 2 Intermediate Award in Disengagement and Non-Restrictive Physical Intervention Skills (QCF) – Young People and Vulnerable Adults
    • Positive Handling
    • Blended Positive Handling
  • SIA License Training

    • SIA License Door Supervisor
    • SIA Escorting and Disengagement Skills for Security Staff
    • Level 2 Award in Physical Restraint Practice for Door Supervisors and Security Staff
    • Level 2 Award in Safe and Effective Use of Restraint Equipment (Handcuffing)
    • HABC Level 2 Award for working as a Door Supervisor within the Private Security Industry (QCF)
    • HABC Level 2 Award for Upskilling a Door Supervisor within the Private Security Industry (QCF)
  • Gracie Barra NFPS Highfield - Awarding Body for Compliance ICM - Institute of Conflict Management
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