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REFRESHER TRAINING (CFSMS state half day update every 3 years )

At the end of the Training, participants will:

• Have examined their current level of knowledge regarding conflict resolution by way of a self-assessment test.
• Have re-visited impact factors and warning and danger signs using a work based case study.
• Have explored the tools available to them that can assist in the resolution of a conflict.
• Have experienced the impact of physical stance and positioning on their personal safety during an incident.
• Be able to recognise and understand the stages of a conflict as it may occur.

Note: Each course can be customised to match your requirements. To find out more about our courses or to discuss a bespoke course please call us on 0113 258 0035 or email info@good-sense.co.uk.