"The day was superbly facilitated, it was highly informative and a lot of fun"
Richard Gamlin – Senior Lecturer – Sunderland Teaching Primary Care Trust
"I found the day very informative. I think Good Sense as trainers put the information over in the best way"
WYMAS Training Unit
"Excellent training – it was one of the best sessions we have had recently. Thank you"
Primary Care Development Manager – Doncaster West Primary Care Trust
"Some of the best training in the NHS"
Paul Mascall – Director - North Bradford Primary Care Trust
"It has made me more aware of my personal safety. This is the best course for relevance I have been on. Brilliant"
Julia Gilbert - Senior staff nurse - Leeds PCT
"Excellent presentation; Highlighted need to look at current practice and make changes to team safety. Most informative course I have been on"
Sue Horner - Senior Nurse - Leeds PCT
"By far one of the Best courses I have been on. No complaints at all"
Libbie Owens - City of Durham Council
"Great course. Subject matter really well covered. Highly recommended"
Jennie Firth, D/N Sister
"Well presented with good content. Presented well with light humour but serious subjects"
Alex Monaghan, Senior OT – CRU, ST Mary’s Hospital
"Excellent presenters"
Anne Smith, Community Staff Nurse, Wetherby H/C
"Enjoyed every minute. Learned lots, hope it comes in useful. I will recommend the course to all"
Janet Skidmore, Health Visitor, Armley Moor
"I have found the session both enjoyable and rewarding. I feel I now have the knowledge to protect my self from harm"
Chris Campbelle-Kely, Practise Manager, Park Lane Surgery
GoodSense have been training our staff for three years now and the feedback we receive from staff has never been anything other than positive. It allows staff to work in isolated locations, confident that they are enabled to manage conflict situations on the frontline with minimal risk to their health and safety. The training offers our large team the opportunity to consider their actions and the way in which they impact on communication with both the public and colleagues. Feedback regarding the trainers provided by GoodSense is always positive and evaluation forms reinforce this. As a training co-ordinator, the service received is consistently excellent. Thanks
Gillian - Kirklees Council
"Good Sense have delivered Conflict Resolution training for Leeds PCT for over 2 years, developing over 2000 of our front line staff to enable them to feel safe in their working environment.
The training offered by Good Sense follows the CFSMS National Syllabus and the learning experienced by Leeds PCT employees has always been of a high standard. Good Sense have also demonstrated their ability to offer bespoke training solutions on a number of occasions, particularly for services that face different challenges in order to resolve conflict and keep staff safe.
The Workforce Development Unit within Leeds PCT regard Good Sense as an honest, professional and long term partner in the delivery of Conflict Resolution training for all its’ frontline staff."David Gaunt, Leeds PCT
