In higher-risk environments, staff may regularly encounter complex behaviours, including aggression linked to mental health, trauma, or cognitive conditions. These situations require a higher level of skill, confidence, and team coordination to manage safely.
This is particularly relevant for:
- Mental health and inpatient NHS services
- Hospital security teams, managing incidents of aggression and supporting clinical staff
- Secure or specialist care environments
- Children’s residential and specialist education settings
- High-dependency care and support services
This course supports organisations in meeting their duty of care, while aligning with NHS VPR, RRN, CQC, and Ofsted standards.


