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Four common myths about physical intervention training to watch out for

Do you and your colleagues want to feel safer at work? Physical intervention and conflict management training can empower you to remain safe and provide you with the confidence, skill and understanding to prevent and manage difficult situations with ease. However, as with most specialist disciplines, there are lots of myths associated with physical intervention… Continue reading Four common myths about physical intervention training to watch out for

Transport workers – are you prepared to deal with disruptive customers?

Working within the transport sector can be a challenging business, particularly if you have a customer-facing role where you’re dealing with members of the public every day. It can take the smallest of things for customers to suddenly become agitated and potentially angry – not enough train carriages, a late bus, long check-in queues, the… Continue reading Transport workers – are you prepared to deal with disruptive customers?