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Negotiation Training

By the end of this training course delegates will learn how to:

  • Improve results through an emotionally intelligent management style
  • Develop their own facilitation skills
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Negotiation Training Course

Would you like to be able to negotiate at the highest possible level with customers in a way that builds strong, long-lasting relationships with them? Then this is the course for you.

Who’s it aimed at?

Endorsed by the Institute of Leadership and Management, this one-day course is suitable for anybody who’s involved in negotiating with customers and wants to improve the impact and effectiveness of their negotiation skills, specifically: Managers and staff who regularly work in groups where team discussion and debate is an essential part of daily working

Course Benefits

  • Be able to confidently prepare, mentally and physically, for any negotiation situation
  • Have learnt new and insightful ways to influence customers
  • Understand and recognise the power of collaborative persuasion in negotiations
  • Know how to bring negotiations to a practical conclusion
  • Know how to resolve the most challenging of negotiation situations

At the heart of this programme is the powerful and unique 8 Skill Coaching Model™. This course also includes a unique coaching skills survey, which allows individuals and organisations to benchmark managers’ coaching skills.

Course Certificate

At the end of the training, delegates will receive a Certificate in Negotiation Skills and:

Download our Course PDF

To find out more information about our course you can download the pdf above, or you can or speak to one of our friendly advisors by clicking the button below.

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Course duration

1 – 3* days bespoke training

(Dependent on level of risk)

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Course learners

Works best with 5–20 delegates

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Course Aims

By using the latest thinking in collaborative negotiation, as well as highly practical, thought-provoking activities, delegates leave the course feeling enthused, excited and ready to work with their customers in a new and innovative way.

Upon completing the training, delegates automatically become studying members of The Institute of Leadership and Management for one full year after attending the course.

Course Objectives

Prevention Management Violence Aggression
Delegates will learn about:

  • Understanding their own negotiation style and confidently recognising those of others
  • Learning new and insightful ways to influence customers
  • Bringing negotiations to a practical conclusion
  • Understanding simple ways to dramatically increase revenue stream within their business by negotiating effectively
Conflict Management
  • Confidently preparing, mentally and physically, for any negotiation situation
  • Understanding and recognising the power of collaborative persuasion in negotiations
  • Resolving the most challenging negotiation situations

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