GoodSense Training is the UK’s leading specialist in conflict management and personal safety training. With over 20 years of experience, we empower organisations and individuals with the confidence, skills, and understanding to prevent, de-escalate, and manage challenging situations.
At GoodSense, we are committed to delivering high-quality, bespoke training that is tailored to our clients’ specific needs and risk levels. Our team is solution-focused and dedicated to putting the customer’s agenda first, ensuring training is not only delivered but adds lasting value. We strive to be best-in-class, combining excellence, customer service, and tactical delivery with a fun, engaging approach. Whether it’s responding swiftly to enquiries or making sure sessions run no matter the challenge, we work with integrity, energy, and a shared purpose.
We deliver accredited, mandatory, and bespoke training — both in-person and online. Our courses include
We don’t believe in one-size-fits-all. We take time to understand your specific needs and objectives, and we design training around them.
Whether your team prefers face-to-face or live online learning, we make it easy to access our courses.
Our training is pressure-tested in real-world environments. We continuously evolve our methods, and we audit our trainers rigorously to maintain high standards.
We pride ourselves on a fast, efficient service — from first enquiry to delivery.
For our bespoke and off-the-shelf courses, if you’re not completely satisfied, we’ll refund your course cost.
Conflict training needn’t be dry. We believe that a bit of fun helps people learn better and retain more.
GoodSense supports a wide variety of sectors:
We’re proud to have been named Conflict Management Consultancy of the Year (2024/25), which reflects the trust and respect we’ve built in our industry.
