0800 0146 146
Logo
Contact Us View Our Courses
5.0 ★★★★★ Based on 365 reviews
powered by Google

Courses

Conflict Resolution Training

Our Conflict Resolution and Conflict Management Training equips frontline staff with practical, legally defensible de-escalation skills to reduce workplace conflict and aggression. Most courses are delivered over one day and are ideal for staff induction, mandatory training, refresher programmes and customer-facing roles. Sector-specific and scenario-based, the training covers face-to-face conflict, managing conflict on the phone, lone working risks and early intervention strategies—supporting organisations to reduce incidents and improve staff confidence.

Contact Us

RRN-Approved Training Courses

Our RRN-approved training programmes are designed to meet current Restraint Reduction Network standards, supporting organisations in delivering safe, lawful and ethical practice. These courses focus on reducing the use of restrictive interventions while promoting positive behaviour support and effective risk management.

Delivered in line with recognised RRN principles, our training helps teams remain compliant with BILD ACT and RRN expectations, ensuring high-quality, responsible physical intervention practices.

Conflict Resolution Training

We offer an array of conflict resolution courses, including BTECs and courses catered to the needs of the people that you’re working with.

The Courses We Offer Are As Follows:

Prevention Management Violence Aggression (PMVA)

Prevention Management Violence Aggression (PMVA)

VIEW COURSE
Conflict Resolution Training

Conflict Resolution Training

VIEW COURSE
Positive Handling in Schools

Positive Handling in Schools

VIEW COURSE
Managing Challenging Behaviour Schools

Managing Challenging Behaviour Schools

VIEW COURSE
Managing Challenging Behaviour Elderly Training

Managing Challenging Behaviour Elderly Training

VIEW COURSE
PMVA 1 Day Training Course

PMVA 1 Day Training Course

VIEW COURSE
Managing Challenging Behaviour Training

Managing Challenging Behaviour Training

VIEW COURSE
Dealing with Conflict on the Telephone

Dealing with Conflict on the Telephone

VIEW COURSE
Conflict Management Training

Conflict Management Training

VIEW COURSE
Conflict Resolution Refresher Training

Conflict Resolution Refresher Training

VIEW COURSE
level 2 award conflict management

level 2 award conflict management

VIEW COURSE

Awards & Recognition

We're proud to have been named Conflict Management Consultancy of the Year (2024/25),

which reflects the trust and respect we've built in our industry.

CONTACT US