Darren Good is a Conflict Resolution Trainer of many years standing with a keen interest in personal safety for people working in public facing organisations and therefore vulnerable environments. Darren is a ‘graduate’ of the National Federation for Personal Safety (NFPS) and a follower of the ethos embodied within that organisation run by Mark Dawes.… Continue reading GoodSense Conflict Resolution Training
What are anger triggers and how do we combat them? Anger triggers may vary from person to person, but to generalise, what angers you? Most of my trainee candidates will volunteer; bad service, being ignored, being patronised, being discriminated against, witnessing bad manners and discrimination against other people, and of course aggressive behaviour. The list… Continue reading Anger Triggers
The Criminal Justice system in England and Wales is not an Ass! The Criminal Justice system is a well practiced and humane system whose reason for existing is the maintenance of order in society; protecting the weak from the strong, the honest from the dishonest, the good from the bad etc, without it we would… Continue reading The Law of England and Wales
