by JohnDale | Jun 12, 2018 | blog posts, Conflict Management, Tips
Workplace conflict is an unsettling, not to mention, expensive experience. According to a report published by Oxford Economics, replacing members of staff costs more than £30,000 per employee. There are all sorts of reasons that spur people on to leave their jobs and...
by JohnDale | Dec 21, 2017 | blog posts, Conflict Management, Tips, Uncategorized
If you’ve never taken part in conflict management or physical intervention training before, then it can be difficult to know which course to choose. Naturally, you want to find a course that meets your requirements and teaches you everything you want to know (plus...
by JohnDale | Dec 8, 2017 | blog posts, Tips
Anger is a natural emotion that we all experience, whether we’re young or old, male or female, at home or at work. However, while it may impact us all, it’s the way that we choose to deal with it that determines whether or not it has a positive or negative impact on...
by GoodSense | May 1, 2016 | blog posts, Body Language, Personal Safety, Tips
So how do you use the signs of danger and how to combat them if you are a lone worker? Well, a lot of the signs are very similar, they will still shows signs of flight or fight but they may be harder to spot when you are busy with other things and in an open...
by GoodSense | May 1, 2016 | blog posts, Body Language, Conflict Resolution, Personal Safety, Tips
So my last post was to give you an idea of what signs are apparent when someone enters your workplace in order to cause harm. This post is about what you can do to make sure you are safe in this situation, for consistency I will be using the example of a reception...
by GoodSense | Nov 21, 2012 | Conflict Resolution, Physical restraint, POLITE Model, Tips
Darren Good is a Conflict Resolution Trainer of many years standing with a keen interest in personal safety for people working in public facing organisations and therefore vulnerable environments. Darren is a ‘graduate’ of the National Federation for Personal Safety...
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