The last few weeks have been difficult times for the country, with thousands of people dying as a result of coronavirus and lockdown being enforced across the nation. This has meant the majority of people have been made to work from home instead of going into the office, which can lead to strained communication and, subsequently, tension in the workplace.
While being able to work flexibly at home sounds like a nice idea to begin with, most employees have found that conducting meetings over video calls; having to spend all day on the phone to stay in touch with managers or those in your team; and having to monitor work output remotely has not been easy.
An article in SME Web stated that some colleagues may become concerned they are not being perceived as efficient because they are not visible and, therefore, send emails just to prove they are working. This, in turn, can stress other colleagues out, particularly those having to look after their children who are unable to go to school at the moment.
“It’s not hard to see how the unfolding coronavirus situation has the potential to cause bad feeling, or at the very worst, outright conflict, at work. Staff will naturally having opposing views about what actions should be taken,” the article stated.
This problem is compounded in smaller businesses as employees have to work closer together, which can result in “relationships become fractured, stress levels rise and productivity takes a nose-dive”.
Therefore, there has been no better time to consider a conflict resolution training course for staff members, so they can learn how to communicate more efficiently and effectively, particularly when they are working remotely, to ensure a more amicable relationship across the team.
With lockdown having been extended indefinitely, it is essential that problems in the workplace are resolved sooner rather than later.
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