GoodSense Training

(0800) 0 146 146

Request a Callback

GoodSense Conflict Resolution Training

GoodSense Conflict Resolution Training helps you to make sure your staff remain safe at work and have the confidence, skill and understanding to prevent and manage difficult situations.

R

Accredited Training

R

Mandatory Training

R

Bespoke Training

Conflict Resolution Training

Conflict Resolution Training Courses.

Breakaway and Self Defence Training

Breakaway and Self Defence Training Courses.

Physical Intervention Training

Physical Intervention and Positive Handling Training Courses.

Security Industry Authority Training

Security Industry Authority License Training Courses.

Choose Your Sector

Our clients include organisations from a wide range of industries, from the NHS, council, education, care, retail and hospitality sectors, to the world of charity, travel and transport and door security.

NHS

If you work in an ambulance service you know that the crew’s ability to defuse and manage conflict is as vital as their medical ability.

Door Security

Anyone working in the UK security industry must have training and Security Industry Authority (SIA) accredited qualification.

Education

If you work in or manage a school, college, university or another educational setting, the ability to defuse and manage conflict and challenging behaviour is vital.

Councils

When you work with the general public, aggressive and challenging behaviour can occur at any time.

 

Care Homes

If you work in or manage a care home you know that the ability to diffuse and manage conflict is vital.

Charity

If you work in the charity sector you know that anything can happen.

RETAIL & HOSPITALITY

When you work with the general public, aggressive and challenging behaviour can occur at any time.

TRANSPORT

Disruptive passengers can pose a safety hazard to transport workers as well as other travellers.

The GoodSense Blog

Door security: What bouncers should know about and be able to do

Door security staff are renowned for being able to hold their own, prevent trouble and step in to break up fights. But there are limitations to the role. As with most professions, door work is governed by an industry body (in this case the Security Industry Authority,...

10 facts about conflict management training

Conflict management training is commonplace across a wide range of working environments and sectors. We’ve been delivering it to customers, ranging from teachers and ambulance staff, to door workers and council employees for more than two decades. But as much as the...

5 top tips for nipping workplace conflict in the bud

Workplace conflict is an unsettling, not to mention, expensive experience. According to a report published by Oxford Economics, replacing members of staff costs more than £30,000 per employee. There are all sorts of reasons that spur people on to leave their jobs and...

Course spotlight: BTEC Conflict Management

If you’ve identified that you need some physical intervention or conflict management training, the next step in the process usually involves finding a course to attend. But with so many different types of training sessions out there, delivered by all sorts of...

GoodSense in action with….Horton General Hospital staff

This is an ‘in action’ shot of us with staff from the Horton General Hospital in Oxfordshire, who recently called on us to carry out some disengagement/breakaway training with various members of the team. Not only were the staff great to work with, they came away...

Back to basics: What is breakaway training?

Here at GoodSense Training, we specialise in providing the widest range of conflict management and physical intervention training. From teaching security staff to diffuse situations and providing teachers with the skills to manage challenging behaviour, to showing...

Why door security needs to be about psychology, not fisticuffs

It’s common knowledge that bouncers don’t always get a good rap. Ask most people what they associate with bouncers and it’s often big, burly men, who cause trouble and aren’t afraid to take the law into their own hands. It’s the subject of taking the law into their...

Meet the man behind GoodSense Training

Founder of GoodSense Training, Darren Good, has been at the forefront of conflict management and physical intervention for the last 20 years. Darren’s aim is to revolutionise how conflict resolution, conflict management, personal safety and physical intervention is...

Women Empowered: GoodSense founder set to hold free self-defence training

At the end of last year, female boxer, Kerry Orton, hit the national headlines for using self-defence skills to fight off two thugs who tried to steal her handbag. The 30-year-old from South Yorkshire gave one of her attackers a right hook and then elbowed and jabbed...

Why choose GoodSense for your conflict management and physical intervention training?

‘Why should we choose you?’ is one of the questions we regularly get asked by people. And if they don’t ask it, then we know most of them are thinking it. It’s a very good question and, because it’s one we hear so often, we thought we’d let you in on why so many...

Testimonials

Don’t just take our word for it, here’s what some of our clients have to say about our market leading training.

“Some of the best training in the NHS”

Sam Francis

Enforcement Officer, Test Valley Borough Council

“GoodSense have been training our staff for three years now and the feedback we receive from staff has never been anything other than positive…”

Gillian

Kirklees Council

“…Good Sense have also demonstrated their ability to offer bespoke training solutions on a number of occasions…”

David Guant

Leeds PCT

Get in Touch

0800 0 146 146
info@good-sense.co.uk

Our Office

Unit 2
2 Park Cross Street
Leeds
LS1 2QH

Request a Callback