by GoodSense | May 3, 2025 | Conflict Resolution
In the NHS, social care, and education sectors, frontline staff are exposed daily to emotionally charged and high-stress situations. Whether it’s a distressed patient, a confused resident, or a pupil in crisis, these moments require more than procedures — they demand...
by GoodSense | Mar 28, 2025 | Conflict Resolution
Introduction General practice in England is facing an unprecedented level of pressure. With an increasing patient load, staff shortages, and mounting administrative demands, healthcare professionals in GP surgeries are also dealing with another critical issue: a rise...
by JohnDale | Jun 22, 2018 | blog posts, Conflict Management, Conflict Resolution
Conflict management training is commonplace across a wide range of working environments and sectors. We’ve been delivering it to customers, ranging from teachers and ambulance staff, to door workers and council employees for more than two decades. But as much as the...
by JohnDale | Nov 23, 2017 | blog posts, Conflict Resolution, Door Supervisor Training, News
Revolution is an established brand within the UK’s restaurant and bar industry, with more than 50 venues across the country. They approached us for a number of reasons, including the fact they wanted to make sure their staff had the skills and confidence to reduce the...
by JohnDale | Oct 19, 2017 | blog posts, Conflict Resolution, News
For more than 20 years, our tailored conflict management and physical intervention training courses have been empowering staff to remain safe in their workplaces. But what is it about our training that makes it so effective, what does it cover and what is our vision...
by JohnDale | Oct 12, 2017 | blog posts, Conflict Management, Conflict Resolution, News
When you’re researching something you’ve never done before or have very little knowledge of, it can be difficult to know if you’re choosing the right option or not. The same can be said if you’re looking for somebody to provide you with physical intervention or...
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