Contrary to popular belief, conflict management and physical intervention training reaches far beyond the security industry. It’s a fundamental discipline that can empower staff to remain safe, whether they work for the local council, a shop or call centre, or are a teacher, an NHS employee, or a taxi or train driver – the… Continue reading Why invest in conflict management and physical intervention training?
The transport industry, like most sectors, is no stranger to disruptive behaviour. Week in, week out, passengers all over the world hit the headlines because they’ve been disruptive for one reason or another. One of the latest stories to appear in the media spotlight, involves the case of Antony Grant and Carola Conti. During their… Continue reading The secret to minimising disruptive behaviour in the transport sector – revealed
