by GoodSense | May 14, 2010 | Conflict Management, Conflict Resolution, Good Sense News, Self-defence
In my opinion, e-learning does have a place in Conflict Resolution Training but its not the panacea. At GoodSense we do offer a number of e-learning courses which help fill a gap and give someone a good initial grounding in conflict resolution. To be honest it is a...
by GoodSense | Apr 19, 2010 | Conflict Management, Tips, Violence
I am writing this post to hopefully pass on some advice on how to deal with conflict on the telephone. I was giving a conflict resolution training course in London last week, so this is still very fresh in my mind. When people on the telephone call you and come across...
by GoodSense | Apr 8, 2010 | Conflict Management, Conflict Resolution, Tips
I was away at the European Network of Trainers in the Management of Aggression (ENTMA) conference in Amsterdam a couple of weeks ago and whilst I was there I saw lots of demonstrations and examples of how other countries combat conflict resolution. I was really...
by GoodSense | Feb 5, 2010 | Conflict Resolution, Violence
I noticed a story this week that really saddened me to the core.The Mirror’s article read: A charity was fined £30,000 yesterday for failing to protect a care worker stabbed to death by a paranoid schizophrenic. Crazed Ronald Dixon, 39, knifed Ashleigh Ewing, 22, 39...
by GoodSense | Jan 25, 2010 | Conflict Resolution, News, Violence
In my conflict resolution training sessions I regularly teach people how to talk themselves out of a situation or read someone before they become aggressive. Sometimes unfortunately a situation can just occur and you will come out fighting and that is what this blog...
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