In my conflict resolution training sessions I regularly teach people how to talk themselves out of a situation or read someone before they become aggressive. Sometimes unfortunately a situation can just occur and you will come out fighting and that is what this blog post is about today. There has been a very high profile… Continue reading Self defence law change – People should be allowed to protect their homes
I found an interesting article online this week that made me think about the latest British Retail Consortium’s (BRC) Retail Crime Survey 2009, which has revealed that the amount of violence and abuse against retail shop staff has doubled since 2008. The article states: Physical violence rose 58% and verbal abuse by 37%. At least… Continue reading Our attitude to violence and conflict resolution needs to change if we are to stop it on the high street
A belated Happy New Year to you all, 2009 was a great year for me and GoodSense Conflict Resolution Training. Overall we managed to win quite a lot of new clients and our business grew by more than 40% – so we were very happy with our performance but we always want to do better… Continue reading 2010 and what it means for GoodSense Conflict Resolution Training
