The GoodSense Blog
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Why Christmas Leads To More Conflict At Work
There are several reasons why heated moments can occur even during this seemingly joyful festive season.
Physical Attacks On Stockton Teachers ‘On The Rise’
A report sent to the Stockton borough’s audit committee has revealed that attacks on teaching staff in the area climbed from seven to 30 compared to the same period in 2018
Retail Staff Face Abuse 21 Times A Year, Report Reveals
New research has revealed that the average shopworker is threatened, assaulted or verbally abused over 21 times each year.
Door security: What bouncers should know about and be able to do
Door security staff are renowned for being able to hold their own, prevent trouble and step in to break up fights. But there are limitations to the role. As with most professions, door work is governed by an industry body (in this case the Security Industry Authority,...
10 facts about conflict management training
Conflict management training is commonplace across a wide range of working environments and sectors. We’ve been delivering it to customers, ranging from teachers and ambulance staff, to door workers and council employees for more than two decades. But as much as the...
5 top tips for nipping workplace conflict in the bud
Workplace conflict is an unsettling, not to mention, expensive experience. According to a report published by Oxford Economics, replacing members of staff costs more than £30,000 per employee. There are all sorts of reasons that spur people on to leave their jobs and...
Course spotlight: BTEC Conflict Management
If you’ve identified that you need some physical intervention or conflict management training, the next step in the process usually involves finding a course to attend. But with so many different types of training sessions out there, delivered by all sorts of...
GoodSense in action with….Horton General Hospital staff
This is an ‘in action’ shot of us with staff from the Horton General Hospital in Oxfordshire, who recently called on us to carry out some disengagement/breakaway training with various members of the team. Not only were the staff great to work with, they came away...
Back to basics: What is breakaway training?
Here at GoodSense Training, we specialise in providing the widest range of conflict management and physical intervention training. From teaching security staff to diffuse situations and providing teachers with the skills to manage challenging behaviour, to showing...
Why door security needs to be about psychology, not fisticuffs
It’s common knowledge that bouncers don’t always get a good rap. Ask most people what they associate with bouncers and it’s often big, burly men, who cause trouble and aren’t afraid to take the law into their own hands. It’s the subject of taking the law into their...
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