
The GoodSense Blog
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Meet the man behind GoodSense Training
Founder of GoodSense Training, Darren Good, has been at the forefront of conflict management and physical intervention for the last 20 years. Darren’s aim is to revolutionise how conflict resolution, conflict management, personal safety and physical intervention is...
Women Empowered: GoodSense founder set to hold free self-defence training
At the end of last year, female boxer, Kerry Orton, hit the national headlines for using self-defence skills to fight off two thugs who tried to steal her handbag. The 30-year-old from South Yorkshire gave one of her attackers a right hook and then elbowed and jabbed...
Why choose GoodSense for your conflict management and physical intervention training?
‘Why should we choose you?’ is one of the questions we regularly get asked by people. And if they don’t ask it, then we know most of them are thinking it. It’s a very good question and, because it’s one we hear so often, we thought we’d let you in on why so many...
Best practice conflict management advice for door supervisors (part two)
In the first instalment of this special two-part blog, we shared some of our proven conflict management tactics, such as the three-pronged approach, with you. We also discussed the importance of having the right mindset, what POLITE™ communication is and how it...
Best practice conflict management advice for door supervisors (part one)
Working the doors is a highly responsible role; one minute you’re greeting customers with a smile, the next, you’re splitting up a massive fight that’s erupted and somebody has a heart attack. Before you know it, you’re the first port of call for first aid before the...
What we can all learn from this incident on-board Norwegian Jade
Violence can erupt in any place, at any time. It can also involve anybody, innocent bystanders and passers-by included. I say this having just returned from a break on-board a cruise liner, Norwegian Jade, where I travelled on a Caribbean cruise for my Christmas...
How to get the best results from your conflict management or physical intervention training
If you’ve never taken part in conflict management or physical intervention training before, then it can be difficult to know which course to choose. Naturally, you want to find a course that meets your requirements and teaches you everything you want to know (plus...
National Anger Awareness Week: Top 3 tips for managing your anger
Anger is a natural emotion that we all experience, whether we’re young or old, male or female, at home or at work. However, while it may impact us all, it’s the way that we choose to deal with it that determines whether or not it has a positive or negative impact on...
CASE STUDY: Serving Revolution’s bar managers with conflict resolution and restraint awareness training
Revolution is an established brand within the UK’s restaurant and bar industry, with more than 50 venues across the country. They approached us for a number of reasons, including the fact they wanted to make sure their staff had the skills and confidence to reduce the...
Why we’re proud to be different
Generally speaking, most people aren’t always keen to be different (especially when we’re children), they’d much rather blend in than draw attention to themselves. And it’s absolutely fine to be that way. But we’re not that way at GoodSense Training. For those of you...
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