by GoodSense | Mar 13, 2016 | blog posts, Conflict Management, Conflict Resolution
At 16 I suffered a violent attack, the bruises healed but I was left with the feeling that I wished I could have done more to protect myself. With this in mind I began taking martial arts classes, not to harm others but to increase my self confidence and personal...
by GoodSense | Nov 21, 2012 | Conflict Resolution, Physical restraint, POLITE Model, Tips
Darren Good is a Conflict Resolution Trainer of many years standing with a keen interest in personal safety for people working in public facing organisations and therefore vulnerable environments. Darren is a ‘graduate’ of the National Federation for Personal Safety...
by GoodSense | Jul 5, 2011 | Conflict Management, Conflict Resolution, Good Sense News, News, POLITE Model, Tips
This week I have been working on a revision to one of my training modules to reflect a client’s need and having enjoyed a spectacular start to the weekend with the men’s final at Wimbledon…I have been prompted to think about positive emotional control in the...
by GoodSense | May 14, 2010 | Conflict Management, Conflict Resolution, Good Sense News, Self-defence
In my opinion, e-learning does have a place in Conflict Resolution Training but its not the panacea. At GoodSense we do offer a number of e-learning courses which help fill a gap and give someone a good initial grounding in conflict resolution. To be honest it is a...
by GoodSense | Apr 19, 2010 | Conflict Management, Tips, Violence
I am writing this post to hopefully pass on some advice on how to deal with conflict on the telephone. I was giving a conflict resolution training course in London last week, so this is still very fresh in my mind. When people on the telephone call you and come across...
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