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Self defence law change – People should be allowed to protect their homes

In my conflict resolution training sessions I regularly teach people how to talk themselves out of a situation or read someone before they become aggressive. Sometimes unfortunately a situation can just occur and you will come out fighting and that is what this blog post is about today. There has been a very high profile… Continue reading Self defence law change – People should be allowed to protect their homes

Our attitude to violence and conflict resolution needs to change if we are to stop it on the high street

I found an interesting article online this week that made me think about the latest British Retail Consortium’s (BRC) Retail Crime Survey 2009, which has revealed that the amount of violence and abuse against retail shop staff has doubled since 2008. The article states: Physical violence rose 58% and verbal abuse by 37%. At least… Continue reading Our attitude to violence and conflict resolution needs to change if we are to stop it on the high street

2010 and what it means for GoodSense Conflict Resolution Training

A belated Happy New Year to you all, 2009 was a great year for me and GoodSense Conflict Resolution Training. Overall we managed to win quite a lot of new clients and our business grew by more than 40% – so we were very happy with our performance but we always want to do better… Continue reading 2010 and what it means for GoodSense Conflict Resolution Training

Violence is officially down at football matches

I have just read an encouraging article on WiredGov. Apparently the Home Office has reported today that the amount of football-related arrests for violence fell slightly last season. WiredGov reports: “With no arrests at 67 per cent of all international and domestic matches. Statistics on Football-Related Arrests and Banning Orders Season 2008-09′, published today, revealed… Continue reading Violence is officially down at football matches

Paramedic crews shouldn’t need conflict resolution training but sadly they do

Hi my name is Chris Norton, I am the managing director of Norton’s Notes and a serial blogger. I work with Darren on a few things and whilst he is sunning himself in Australia I promised him I would write a guest post on his Conflict Resolution blog. To be honest, I was wondering what… Continue reading Paramedic crews shouldn’t need conflict resolution training but sadly they do

The perfect door supervisor team

I worked on the doors of clubs and pubs for several years, due to my background in martial arts. So I thought I would share my views on what combination of team members would make the perfect door supervision team. In my opinion, your perfect team of door supervisors needs four different types of team… Continue reading The perfect door supervisor team

New opportunities for Good Sense Conflict Resolution Training

I haven’t shared any news on what we have been up to at GoodSense recently, so I thought it was time to share some with you now. I have been busy behind the scenes preparing for 2010 and all that it holds. To make sure we are fully compliant with latest practices all of our… Continue reading New opportunities for Good Sense Conflict Resolution Training

How conflict resolution training can help firemen?

I read another nasty story last week about some Firemen being attacked by a group of youths on Bonfire night, you can read the full article here. The alleged attack occurred in Merseyside, according to the report around 30 youths threw bricks at crew members who were responding to a blaze in Netherton. I don’t… Continue reading How conflict resolution training can help firemen?

Conflict resolution even during a football match

This is a little different to most of my usual posts but I thought it would be an interesting story to share on the blog as it is still relevant to resolving conflicts. So here goes, my ten year old son is new to his local football team, he normal plays as a winger but… Continue reading Conflict resolution even during a football match

A useful checklist on how not to listen

Some of you may or may not know that I although I am the managing director of Good Sense Conflict Resolution Training I am also a writer for the Alchemy For Managers Project. I write the training sections on violence and aggression as these are key areas of my expertise. Within the project there is… Continue reading A useful checklist on how not to listen