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Businesses Urged To Prioritise Conflict Management Training

The call has now been made to increase investment in training, providing managers with the tools they need to prevent and manage conflict at work

How To Combat The Winter Blues

Finding yourself back at work after the Christmas break can be disheartening, no matter how much you love your job. It’s cold, it’s dark, and everyone is feeling pretty miserable. It’s times like this when tempers can become fractured, and discussions become unnecessarily heated. Our experts in conflict resolution training have some tips for tackling… Continue reading How To Combat The Winter Blues

Have You Caught Up With Bouncers On Channel 5?

The Bouncers series follows security personnel around the country who step into situations that previously would most likely have been dealt with by police.

Why Christmas Leads To More Conflict At Work

There are several reasons why heated moments can occur even during this seemingly joyful festive season.

Physical Attacks On Stockton Teachers ‘On The Rise’

A report sent to the Stockton borough’s audit committee has revealed that attacks on teaching staff in the area climbed from seven to 30 compared to the same period in 2018

Retail Staff Face Abuse 21 Times A Year, Report Reveals

New research has revealed that the average shopworker is threatened, assaulted or verbally abused over 21 times each year.

Door security: What bouncers should know about and be able to do

Door security staff are renowned for being able to hold their own, prevent trouble and step in to break up fights. But there are limitations to the role. As with most professions, door work is governed by an industry body (in this case the Security Industry Authority, widely referred to as SIA). There’s also a… Continue reading Door security: What bouncers should know about and be able to do

10 facts about conflict management training

Conflict management training is commonplace across a wide range of working environments and sectors. We’ve been delivering it to customers, ranging from teachers and ambulance staff, to door workers and council employees for more than two decades. But as much as the benefits of conflict management and physical intervention training are slowly becoming increasingly widespread,… Continue reading 10 facts about conflict management training

5 top tips for nipping workplace conflict in the bud

Workplace conflict is an unsettling, not to mention, expensive experience. According to a report published by Oxford Economics, replacing members of staff costs more than £30,000 per employee. There are all sorts of reasons that spur people on to leave their jobs and any element of the workplace, culture or environment has the potential to… Continue reading 5 top tips for nipping workplace conflict in the bud

Course spotlight: BTEC Conflict Management

If you’ve identified that you need some physical intervention or conflict management training, the next step in the process usually involves finding a course to attend. But with so many different types of training sessions out there, delivered by all sorts of different trainers, it can be difficult to know which course is right for… Continue reading Course spotlight: BTEC Conflict Management