Anger is a natural emotion that we all experience, whether we’re young or old, male or female, at home or at work. However, while it may impact us all, it’s the way that we choose to deal with it that determines whether or not it has a positive or negative impact on our lives and… Continue reading National Anger Awareness Week: Top 3 tips for managing your anger
Revolution is an established brand within the UK’s restaurant and bar industry, with more than 50 venues across the country. They approached us for a number of reasons, including the fact they wanted to make sure their staff had the skills and confidence to reduce the risk of any potential conflict situations taking place during… Continue reading CASE STUDY: Serving Revolution’s bar managers with conflict resolution and restraint awareness training
Generally speaking, most people aren’t always keen to be different (especially when we’re children), they’d much rather blend in than draw attention to themselves. And it’s absolutely fine to be that way. But we’re not that way at GoodSense Training. For those of you who happen to know us or who have taken part in… Continue reading Why we’re proud to be different
For more than 20 years, our tailored conflict management and physical intervention training courses have been empowering staff to remain safe in their workplaces. But what is it about our training that makes it so effective, what does it cover and what is our vision for the future? Darren Good, Founder of GoodSense Training, spills… Continue reading What goes into conflict resolution training from GoodSense?
When you’re researching something you’ve never done before or have very little knowledge of, it can be difficult to know if you’re choosing the right option or not. The same can be said if you’re looking for somebody to provide you with physical intervention or conflict management training. How can you be sure that their… Continue reading Three signs your trainer will provide you with world-class conflict management training
You only have to read the news headlines to see that the NHS are facing a new epidemic. Locally, nationally, and even internationally, it’s widely reported that assaults on ambulance staff are on the rise. In fact, one NHS Trust revealed earlier this year, that attacks on their ambulance staff have risen for the… Continue reading The role of conflict resolution training in tackling ambulance staff attacks
‘When it comes to learning skills, like learning to drive a car or ride a bicycle, you learn the skill and then go out straight away and do it from day one…’ These are the words of Darren Good, Owner of GoodSense Training, who’s been providing individuals and organisations across the country with tailored positive… Continue reading Why positive handling is like CPR
Do you and your colleagues want to feel safer at work? Physical intervention and conflict management training can empower you to remain safe and provide you with the confidence, skill and understanding to prevent and manage difficult situations with ease. However, as with most specialist disciplines, there are lots of myths associated with physical intervention… Continue reading Four common myths about physical intervention training to watch out for
Working within the transport sector can be a challenging business, particularly if you have a customer-facing role where you’re dealing with members of the public every day. It can take the smallest of things for customers to suddenly become agitated and potentially angry – not enough train carriages, a late bus, long check-in queues, the… Continue reading Transport workers – are you prepared to deal with disruptive customers?
Are you applying for bar management roles? Opening a bar yourself? Do you want to brush up on your door supervisor training skills or perhaps you’re new to the profession? We have just the course for you. Take a look at some of our courses coming up and fill out the contact form to book today.… Continue reading Hospitality courses: dates for your diary
