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De-briefing is vital in improving your conflict resolution training

by GoodSense | Sep 11, 2009 | Conflict Resolution, POLITE Model

Those of you who have been reading my blog regularly will know all about the POLITE System we have developed for our conflict resolution training. If not here are my previous posts on positioning, observation and listening which are the first three letters from the...

Positioning is critical in conflict resolution – Part 1 of 6

by GoodSense | Aug 21, 2009 | Conflict Resolution, POLITE Model, Tips

In my last post I promised that I would delve a bit deeper the POLITE system I have developed. So here is the first post, of six, explaining each letter of the word and how they all fit into my system for conflict resolution. POLITE – P is for Position Whenever you...

First rule when resolving a conflict – BE POLITE

by GoodSense | Aug 20, 2009 | Conflict Resolution, Tips

I have been providing conflict resolution training for years now and during this time I have worked with people from across various industries from professional sport right through to healthcare. When I began giving my training way back in 2002, I quickly realised I...

NHS could save money and reduce absenteeism by reducing conflict

by GoodSense | Aug 20, 2009 | Conflict Resolution, News

Yesterday, in the media I noticed a new report highlighting a story that NHS staff are taking an increasing amount of time off sick. According to Reuters its staff take an average of 10.7 days off sick a year, it adds: “The levels of sickness mean 10.3 million working...

Steven Gerrard was lucky in the pub brawl

by GoodSense | Jul 27, 2009 | Conflict Resolution, News, Tips

This is my first post on the GoodSense blog, firstly I would like to introduce myself, my name is Darren Good and I am the founder of GoodSense Conflict Resolution Training, which is a specialist in resolving and managing conflicts. We have launched this blog to...
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