by GoodSense | Apr 12, 2010 | Body Language, News, Personal Safety, Tips, Violence
I heard this story on the news the other day and to be honest it’s not that surprising this police officer was cleared of the charges. Even if it may be viewed by an outsider as being over zealous or aggressive. When you examine the law closely you then begin to...
by GoodSense | Apr 8, 2010 | Conflict Management, Conflict Resolution, Tips
I was away at the European Network of Trainers in the Management of Aggression (ENTMA) conference in Amsterdam a couple of weeks ago and whilst I was there I saw lots of demonstrations and examples of how other countries combat conflict resolution. I was really...
by GoodSense | Mar 22, 2010 | Personal Safety, Tips, Violence
In the sad wake of the Claudia Lawrence anniversary I thought now would be a good time to highlight some personal safety tips for ladies that do a lot of networking or act as lone workers, basically professional women who are out and about in all sorts of places. I...
by GoodSense | Jan 14, 2010 | Conflict Resolution, Tips, Violence
I found an interesting article online this week that made me think about the latest British Retail Consortium’s (BRC) Retail Crime Survey 2009, which has revealed that the amount of violence and abuse against retail shop staff has doubled since 2008. The article...
by GoodSense | Nov 2, 2009 | Body Language, POLITE Model, Tips
All attackers have rituals that they go through just before they make an attack. They use a pre-defined order, a process, by which to attack and this is often referred to as Modus Operandi, which is a Latin term used in American crime. Modus Operandi translates to...
by GoodSense | Sep 3, 2009 | POLITE Model, Tips
Here is my third post on the POLITE system I have developed for conflict resolution training. So far we have discussed what the P and O stand for in the POLITE system. Just as a reminder POLITE is an acronym for the following: Position Observation Listening Intuition...
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