by JohnDale | Aug 10, 2018 | blog posts, Door Supervisor Training
Door security staff are renowned for being able to hold their own, prevent trouble and step in to break up fights. But there are limitations to the role. As with most professions, door work is governed by an industry body (in this case the Security Industry Authority,...
by JohnDale | Jun 22, 2018 | blog posts, Conflict Management, Conflict Resolution
Conflict management training is commonplace across a wide range of working environments and sectors. We’ve been delivering it to customers, ranging from teachers and ambulance staff, to door workers and council employees for more than two decades. But as much as the...
by JohnDale | Jun 12, 2018 | blog posts, Conflict Management, Tips
Workplace conflict is an unsettling, not to mention, expensive experience. According to a report published by Oxford Economics, replacing members of staff costs more than £30,000 per employee. There are all sorts of reasons that spur people on to leave their jobs and...
by JohnDale | May 23, 2018 | blog posts, Conflict Management
If you’ve identified that you need some physical intervention or conflict management training, the next step in the process usually involves finding a course to attend. But with so many different types of training sessions out there, delivered by all sorts of...
by JohnDale | May 10, 2018 | blog posts, NHS
This is an ‘in action’ shot of us with staff from the Horton General Hospital in Oxfordshire, who recently called on us to carry out some disengagement/breakaway training with various members of the team. Not only were the staff great to work with, they came away...
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