The GoodSense Blog
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How to get the best results from your conflict management or physical intervention training
If you’ve never taken part in conflict management or physical intervention training before, then it can be difficult to know which course to choose. Naturally, you want to find a course that meets your requirements and teaches you everything you want to know (plus...
National Anger Awareness Week: Top 3 tips for managing your anger
Anger is a natural emotion that we all experience, whether we’re young or old, male or female, at home or at work. However, while it may impact us all, it’s the way that we choose to deal with it that determines whether or not it has a positive or negative impact on...
CASE STUDY: Serving Revolution’s bar managers with conflict resolution and restraint awareness training
Revolution is an established brand within the UK’s restaurant and bar industry, with more than 50 venues across the country. They approached us for a number of reasons, including the fact they wanted to make sure their staff had the skills and confidence to reduce the...
Why we’re proud to be different
Generally speaking, most people aren’t always keen to be different (especially when we’re children), they’d much rather blend in than draw attention to themselves. And it’s absolutely fine to be that way. But we’re not that way at GoodSense Training. For those of you...
What goes into conflict resolution training from GoodSense?
For more than 20 years, our tailored conflict management and physical intervention training courses have been empowering staff to remain safe in their workplaces. But what is it about our training that makes it so effective, what does it cover and what is our vision...
Three signs your trainer will provide you with world-class conflict management training
When you’re researching something you’ve never done before or have very little knowledge of, it can be difficult to know if you’re choosing the right option or not. The same can be said if you’re looking for somebody to provide you with physical intervention or...
The role of conflict resolution training in tackling ambulance staff attacks
You only have to read the news headlines to see that the NHS are facing a new epidemic. Locally, nationally, and even internationally, it’s widely reported that assaults on ambulance staff are on the rise. In fact, one NHS Trust revealed earlier this year, that...
Why positive handling is like CPR
‘When it comes to learning skills, like learning to drive a car or ride a bicycle, you learn the skill and then go out straight away and do it from day one…’ These are the words of Darren Good, Owner of GoodSense Training, who’s been providing individuals and...
Four common myths about physical intervention training to watch out for
Do you and your colleagues want to feel safer at work? Physical intervention and conflict management training can empower you to remain safe and provide you with the confidence, skill and understanding to prevent and manage difficult situations with ease. However, as...
Transport workers – are you prepared to deal with disruptive customers?
Working within the transport sector can be a challenging business, particularly if you have a customer-facing role where you’re dealing with members of the public every day. It can take the smallest of things for customers to suddenly become agitated and potentially...
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