I have been pretty busy during the last few weeks carefully up-skilling myself and trying to become a better trainer. You might remember I wrote about my growing desire to improve my personal development on the blog way back in December.

Well, the new training I have been doing has meant I have a much better grasp on British legislation and  how it all fits together. I think this is important because now I can give much more accurate answers to my course delegate’s questions and it’s always better to learn new things.

The first course I did was coaching and teaching in conflict management. It was reasonably helpful but this was more about integrating my current knowledge. I have coached people on various subjects over the years from presenting skills right through to physical intervention training.

I actually coach on an evening in my martial arts classes but it’s very different coaching people in the public sector as often they are forced to be attending the course rather than attending because they want too. This means as a trainer we often have to build rapport to get them to engage properly with the training.


The second course I did was BTEC Level 4 PTLLS Preparing to teach in the Life Long Learning Sector and I found this a fantastic opportunity to practice physical interventions with like-minded people. The minimum standard in the UK for a trainer is BTEC level 3, so I went that little bit further to better myself. All the teachers who don’t have PTLLS unfortunately won’t stand much of a chance of winning any official public sector tenders as they will need to get higher qualifications.

Tendering for conflict resolution training

Tendering to deliver conflict resolution training in the public sector can be a complex business, if the budget is under £100,000 it goes through Supply2 or if it is more than that it must go through the OJEC – the Official Journal of the European Community.

To be successful and professional in this business you must now have a certain level of qualifications.

How does the law help when resolving conflicts?

There are many laws which you need to be aware of such as the Children’s Act 2004, self defence laws, the Common Law Procedure Act 1854, the Criminal Law Act 1967 and of course the Health & Safety Law.

Because of my recent training I now fully understand how these all integrate with each other. The problem you often find with people in the public sector is they usually understand some element of one of these laws, but certainly not all of them, and then they don’t know how they fit together and which has the highest importance. So I suppose this training has helped to give me a better understanding of the hierarchy of the most important laws.

Any guidance given out by a body, is simply that guidance it isn’t necessarily the law.

In schools teachers are often given guidance by their unions which unfortunately in some cases can be unlawful. This is because these people often haven’t understood the actual legislation itself. Albert Einstein famously said:

“No problem can be solved from the same level of consciousness that created it.”
So what he was saying was to solve a problem you often have to go to a higher level to see the problem itself. For instance, if I go to a doctors I usually go with the symptoms and then he goes to a higher level by converting those symptoms to the actual cause of the problem. Similarly, to answer a question on the law you often have to go to a higher level of law with the Human Rights law being the highest in the land.