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Why physical restraint doesn’t have to result in injuries
According to a recent investigation led by BBC Radio 5 Live, more than 700 children were reportedly injured after being ‘restrained’ at special schools across the UK. The figures were obtained using Freedom of Information requests, which were sent to 153 local...
Why invest in conflict management and physical intervention training?
Contrary to popular belief, conflict management and physical intervention training reaches far beyond the security industry. It’s a fundamental discipline that can empower staff to remain safe, whether they work for the local council, a shop or call centre, or are a...
The secret to minimising disruptive behaviour in the transport sector – revealed
The transport industry, like most sectors, is no stranger to disruptive behaviour. Week in, week out, passengers all over the world hit the headlines because they’ve been disruptive for one reason or another. One of the latest stories to appear in the media spotlight,...
The Pros and Cons of Blended Training
Some of you may be familiar with Blended Training and maybe some of you are not, I am going to give you an overview of what to expect and the pros and cons. Blended Training is a mixture of theory (usually done via e-learning packages) and practical learning (usually...
Lone Worker Danger
So how do you use the signs of danger and how to combat them if you are a lone worker? Well, a lot of the signs are very similar, they will still shows signs of flight or fight but they may be harder to spot when you are busy with other things and in an open...
Combating Workplace Danger
So my last post was to give you an idea of what signs are apparent when someone enters your workplace in order to cause harm. This post is about what you can do to make sure you are safe in this situation, for consistency I will be using the example of a reception...
Signs of Danger In The Workplace
There are many signs of potential danger and if you know what you are looking for you can spot these signs to prepare yourself and even defuse the situation before it escalates. I am going to take you through some signs you will be able to spot that will warn you of a...
Why Conflict Resolution Training Makes Good Sense.
At 16 I suffered a violent attack, the bruises healed but I was left with the feeling that I wished I could have done more to protect myself. With this in mind I began taking martial arts classes, not to harm others but to increase my self confidence and personal...
GoodSense Conflict Resolution Training
Darren Good is a Conflict Resolution Trainer of many years standing with a keen interest in personal safety for people working in public facing organisations and therefore vulnerable environments. Darren is a ‘graduate’ of the National Federation for Personal Safety...
Anger Triggers
What are anger triggers and how do we combat them? Anger triggers may vary from person to person, but to generalise, what angers you? Most of my trainee candidates will volunteer; bad service, being ignored, being patronised, being discriminated against, witnessing...
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